"Hi Rob and Mark,I would just like to thank you and your company for the wonderful experience I had. After years of skiing, I decided to give snowboarding a go, but was a bit hesitant to begin with. My first day on the 5 day course with Rob went well due to his patience and expert help. Rob gave me confidence and by the end of the 3 hours I was able to leaf down the slope which was very encouraging.Later that afternoon I was struck with a stomach bug, which meant I missed a lesson but thankfully RTM were able to accomodate me in the 4 day group so my skill level was on a par with them. However, after more bouts of illness through the week, more lessons missed and a lack of experience on the slopes, when I returned for the last lesson on Friday Mark suggested it would not be suitable to take me in the group as I would be out of my depth and it would affect my confidence. This was obviously the right decision. I was heartbroken as it was my last day and I was finally feeling half normal again.Mark, however, kindly offered me some private tuition in the afternoon instead. I had a fantastic time in the morning and then Mark spent a couple of hours with me in the afternoon. I was really struggling with the toe to heel turn but Mark remained patient and realised immediately what I was doing wrong. His clear explanations made all the difference and by the end of the lessons I was linking my turns albeit slowly! This was only due to Mark's patience, skill and explanations.I cannot thank you all enough as this ended my holiday on a high note and I am now driving round the roads at home heel to toe etc round the corners! I believe you have converted me from a skiier to a not quite so cool and fluid snowboarder! Thank You for your patience."